3interactive

We design digital experiences, websites, mobile applications, etc... but what we care about most is building relationships with our customers.

How we do it

By following our process, we can assure our clients get the best results.

Diagnosis

We meet with our clients to understand their needs, background information and any concerns they may have, this way we can identify the business problem or opportunities. We connect with consumers on an emotional level, using some stats information and our experience to understand what they're doing and where they're going next. During the process we learn about their needs, wants, loves and hates.

The big idea

After identifying the objectives that came out of the interactions between us, our client and their clients or users, we start to determine the main points that lead us to the big idea. In other words, we explain what are going to do in one sentence, an important goal that defines our strategy. This allows us to find the link that transforms our creative ideas into outstanding experiences that incite action, influence users' decisions, induce them to click, commit, make them participate, share, buy and come back for more.

Planning

Following international project management standards, we define the scope, time and cost of the project or campaign. When using this project management method it shows that if one of these three elements is increased or reduced, it directly affects the other two in such a way that allows us to work on a progressive planning process to deliver what's expected on time and within budget.

Production and execution

We create the graphics and multimedia pieces, program the application, and set-up the required platform where the application will run.

Launch

We ensure that we meet all commitments and fixed deadlines with the client, and guarantee quality because we follow industry best practices. On delivery of our solutions we look to the users and those that decide to buy or use our experiences, to become brand ambassadors.

Monitoring and growth

We study and evaluate results, so that we can guarantee our client a return on their investment. This is the essence of our philosophy, to reach a new level of empathy with our clients, and work side by side with them to support them in the growth of their business.